Question 1

Is R.R. Donnelley a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at R.R. Donnelley have rated their employer with 3.1 out of 5 stars in 60 Glassdoor reviews. This is a lower than average score with the overall rating of R.R. Donnelley employees being 3.4 out of 5 stars. Search open Customer Service Representative Jobs at R.R. Donnelley now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at R.R. Donnelley.

Question 2

Does R.R. Donnelley pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at R.R. Donnelley with 2.7 out of 5 stars based on 60 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at R.R. Donnelley.

Question 3

How happy are Customer Service Representative professionals working at R.R. Donnelley?

Accepted Answer

41% of Customer Service Representative employees at R.R. Donnelley would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Customer Service Representative professionals have also rated R.R. Donnelley with a 2.6 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.6 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at R.R. Donnelley?

Accepted Answer

Project Manager (80), Customer Service Representative (68), Graphic Designer (66), Financial Analyst (61), Manager (61), Documentation Specialist (51), Financial Associate (50), Document Specialist (46), Sales Representative (40), Machine Operator (34), Material Handler (33), Process Associate (32), Senior Graphic Designer (32), Account Manager (31), Senior Software Engineer (28)

Question 5

What are the pros of working at R.R. Donnelley according to real employee reviews?

Accepted Answer

"Great people and a chance to learn new things." ((in 272 reviews)); "Good pay but not much else going for it." ((in 132 reviews)); "Good work life balance and flexible" ((in 120 reviews)); "Good work environment for freshers" ((in 76 reviews)); "Friendly employees and leaders." ((in 70 reviews))

Question 6

What are the cons of working at R.R. Donnelley according to real employee reviews?

Accepted Answer

"The management is poor and they are stuck in doing things in an archaic way from sales to production." ((in 220 reviews)); "No benefit and no room fir growth" ((in 199 reviews)); "Low salary provided even after working for 4 years not even getting 20k" ((in 171 reviews)); "The managers have no experience." ((in 59 reviews)); "There is no 401K match and the insurance has increased almost 30% every year." ((in 57 reviews))

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