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      R.R. Donnelley

      Engaged Employer

      R.R. Donnelley Customer Service Representative reviews

      3.1

      41% would recommend to a friend

      (60 total reviews)

      Thomas J. Quinlan, III

      74% approve of CEO

      44% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      2.8

      Senior management

      2.7

      Compensation and benefits

      2.6

      Culture & values

      2.6

      Work/Life balance

      2.6

      Career opportunities

      Customer Service Representative employees have rated R.R. Donnelley with 3.1 out of 5 stars, based on 60 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. R.R. Donnelley is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      60 reviews
      1.0
      May 31, 2022

      Terrible place to work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are great and work as a family.

      Cons

      Benefits are terrible and get worse every year, they do NOT give raises and have had a freeze on raises for over 9 years, they rarely replace employees that quit or retire, management and HR do not resolve the conflict between employees even when it is harassment, it's almost impossible to move up in the company and when you do there is no raise or benefits for the move.

      Viewing 10 - 12 of 60 Reviews
      Related searches: R.R. Donnelley Customer Service Representative jobs | R.R. Donnelley Customer Service Representative salaries | R.R. Donnelley benefits | R.R. Donnelley Customer Service Representative interviews
      R.R. Donnelley reviewsR.R. Donnelley Customer Service Representative reviews

      Glassdoor has 4,190 R.R. Donnelley reviews submitted anonymously by R.R. Donnelley employees. Read employee reviews and ratings on Glassdoor to decide if R.R. Donnelley is right for you.