Does R1 RCM pay their employees well?

According to anonymously submitted Glassdoor reviews, R1 RCM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at R1 RCM. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at R1 RCM?

52% of R1 RCM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated R1 RCM 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at R1 RCM?

Senior Analyst (271) , Analyst (244) , Patient Access Representative (102) , Manager (53) , Software Engineer (46) , Senior Associate (45) , Assistant Manager (40) , Operations Lead (33) , Patient Registration Representative (30) , Patient Registrar (29) , Customer Service Representative (28) , Senior Software Engineer (25) , Director (24) , Quality Analyst (24) , Associate (23)

What are the pros of working at R1 RCM according to real employee reviews?

"They have good benefits and they are competitive." ((in 105 reviews)); "Pay was good for the area" ((in 103 reviews)); "flexible work from home" ((in 100 reviews)); "Great people in our department but function in silos separate from other parts of the company." ((in 73 reviews)); "Company is good and work culture is good" ((in 48 reviews))

What are the cons of working at R1 RCM according to real employee reviews?

"Poor management HR staff is not good at all and not admin staff" ((in 214 reviews)); "The salary is low and monotonous" ((in 90 reviews)); "Some managers don't understand the departments they are managing therefore they set goals and expectations that are not possible to met." ((in 67 reviews)); "There was no training involved besides a log/out on the Medicare systems that would be utilized for the position." ((in 63 reviews)); "Lack of information from upper management" ((in 59 reviews))

What are employees saying about R1 RCM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about R1 RCM layoffs and their outlook for job security at R1 RCM in 2026.

What are the top reviewed R1 RCM locations?

Chicago , Southfield , Salt Lake City , Kalamazoo , Detroit , Austin , Indianapolis , Birmingham , Atlanta , Jacksonville , Murray , Dallas , Wichita , Warren , Provo , New York , Milwaukee , Nashville , West Valley City , Houston , San Francisco , Pensacola , Joliet , Oklahoma City , Washington , Mobile , Waco , Seattle , Pittsburgh , Tulsa

R1 RCM reviews

3.3

52% would recommend to a friend

(2,943 total reviews)

Joseph Flanagan

53% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Compensation and benefits

2.9

Senior management

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Oct 28, 2024

Management is a Joke. Team Leads are good.

Him specialist

Recommend

CEO approval

Business Outlook

Pros

Most of the team leads I have worked with are decent and actually go to bat for their employees. The benefits are really good, but health insurance goes up at least $5 a year. The pay is ok.

Cons

Upper management don't care at all. I know of several employees that have complained about their direct managers, and it went unheard, the managers were notified as to who complained, and subtle retaliation was brought against the employee(s). The bullies of the company get promotions, while good hard workers go unnoticed and unappreciated. Managers push standard employees to do the work of 3 employees, supervisors and managers. We are not compensated for the extra work. We are not promoted for doing the extra work. We get, instead, a "we appreciate the hard work the TEAM has put forth". It wasn't the TEAM, it was 2-4 good hard workers while managers reap the reward. I do not suggest complaining to the HR support page as they contact you to find out more about the complaint, but then do nothing about it. It's essentially just a ploy to make the company feel like they have answered your concern.

R1 RCM Response

1y

Thank you for taking the time to share this important concern with us today. As an organization that values our employees, we are always disappointed to hear about situations like this and always strive to improve with feedback such as yours. We encourage you to bring this up to Human Resources team at HRSupport@r1rcm.com to see how we improve your experience. We're always here to listen.

3.0

Jun 18, 2023

Self-Service at its worst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good coworkers and remote opportunities

Cons

Everything is self-serve. Need help with updating someone - read the article or figure it out yourself. Didn’t get paid - probably your own fault for not reading an article or you can figure out what happened for yourself. Your manager is abusive - there’s an article on how to report it but they expect you to handle it yourself. There is a large team of customer care specialists for employees but they are encouraged to send the article that best makes sense for the issue and then close the ticket.

2.0

Sep 2, 2022

Massive mess

Insurance follow-up representative

Recommend

CEO approval

Business Outlook

Pros

I'm not micro-managed as my people leaders know what I can do and don't need to be babysat.

Cons

A lot, most work is overseas and we are left doing the constant hand holding, babysitting and fixing their mistakes. No matter how much training is done, they just don't get how to do the work so everything is a mess, and has been for years with no end on sight.

Viewing 76 - 78 of 2,943 Reviews

Jobs at R1 RCM

Patient Access Associate I

Patient Registration Representative (Wed 12 AM - 6 AM, Thurs to Sat 6 PM to 6 AM)

Patient Registration Representative

R1 RCM

R1 RCM reviews

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Ratings by demographic groups

Reviews by job title

Management is a Joke. Team Leads are good.

Self-Service at its worst

Massive mess

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