Does R1 RCM pay their employees well?

According to anonymously submitted Glassdoor reviews, R1 RCM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at R1 RCM. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at R1 RCM?

52% of R1 RCM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated R1 RCM 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at R1 RCM?

Senior Analyst (272) , Analyst (244) , Patient Access Representative (103) , Manager (53) , Software Engineer (46) , Senior Associate (45) , Assistant Manager (40) , Operations Lead (33) , Patient Registration Representative (30) , Customer Service Representative (28) , Patient Registrar (28) , Senior Software Engineer (25) , Director (24) , Quality Analyst (24) , Associate (23)

What are the pros of working at R1 RCM according to real employee reviews?

"flexible work from home" ((in 109 reviews)); "They have good benefits and they are competitive." ((in 105 reviews)); "Pay was good for the area" ((in 104 reviews)); "Great people in our department but function in silos separate from other parts of the company." ((in 71 reviews)); "Company is good and work culture is good" ((in 51 reviews))

What are the cons of working at R1 RCM according to real employee reviews?

"Poor management HR staff is not good at all and not admin staff" ((in 212 reviews)); "The salary is low and monotonous" ((in 91 reviews)); "Some managers don't understand the departments they are managing therefore they set goals and expectations that are not possible to met." ((in 72 reviews)); "There was no training involved besides a log/out on the Medicare systems that would be utilized for the position." ((in 64 reviews)); "Lack of information from upper management" ((in 58 reviews))

What are employees saying about R1 RCM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about R1 RCM layoffs and their outlook for job security at R1 RCM in 2026.

What are the top reviewed R1 RCM locations?

Chicago , Southfield , Salt Lake City , Kalamazoo , Detroit , Austin , Indianapolis , Birmingham , Atlanta , Murray , Jacksonville , Dallas , Wichita , Warren , Provo , New York , Milwaukee , Nashville , West Valley City , Houston , San Francisco , Pensacola , Joliet , Oklahoma City , Washington , Mobile , Waco , Seattle , Pittsburgh , Tulsa

R1 RCM reviews

3.3

52% would recommend to a friend

(2,948 total reviews)

Joseph Flanagan

53% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 13, 2024

Pays well, management could improve

Revenue recovery supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent pay, flexible PTO for salaried employees, remote opportunities, lots of flexibility, opportunities for growth

Cons

In my 10 year tenure, company was bought out at least 3 times. I was a tenured, well performing employee and was laid off in the most recent buy out. Management encouraged to apply to another position similar to the current duties being performed, but paying less. Also talks about how important diversity is in the company, yet took away MLK and Juneteenth as paid holidays in one of the buy outs. Management does not take time to talk to or listen to employees. Working well over 40 hours for salaried employees is encouraged and frowned upon if the employee does not do so. Very little work/life balance Long story short, company does not value employees, they value money.

R1 RCM Response

1y

Sorry to hear that your experience at R1 was not as you expected. To deliver on our commitment to develop a more diverse and inclusive workplace, we have a strategy that we evolve each year to ensure we continue to make progress. Your feedback helps us to know if and where we need to adjust moving forward. Please contact Human Resources team at HRSupport@r1rcm.com with your experience. Thank you.

1.0

Apr 24, 2024

Run unless you like working 80+ hours a week.

Patient access manager

Recommend

CEO approval

Business Outlook

Pros

Great associates and coworkers, the work diverse and is never boring.

Cons

Terrible staffing model. Technology is archaic and IT is a joke. Senior leadership doesn’t care about the boots on the ground they just want to keep the budget low and their bonuses high. Measly pay for both entry level (~$17 hr) and management (with the work hours required it equals out to roughly $10 hr). Breaks and lunches are non-existent but they sure will make you take your break and punch out. Managers are the solution for every call off because they are salary. Double shifts are common. Triple shifts are also common. Don’t expect to have a life outside of work.

R1 RCM Response

2y

Thank you for your feedback. As an organization that values our employees tremendously, we are disappointed by any challenges you've faced. The hospital work environment can be complex, and we're thankful for our dedicated staff continuously delivering healthcare to those in need. Your response is valuable, and we thank you for taking the time to share your thoughts We would welcome the opportunity to hear from you via our Human Resources team at HRSupport@r1rcm.com.

1.0

Mar 21, 2024

Low ball

Insurance follow-up representative

Recommend

CEO approval

Business Outlook

Pros

Your coworkers are what makes the job lively

Cons

They low ball you here and the management needs additional training on being leaders not just a boss.

R1 RCM Response

2y

Thank you for your review. We are always looking to improve and appreciate you sharing your thoughts on how we can do so.

Viewing 184 - 186 of 2,948 Reviews

Jobs at R1 RCM

Part Time Patient Customer Service Representative

Part Time Patient Customer Service Representative

Part Time Patient Customer Service Representative

Part Time Patient Customer Service Representative

Part Time Patient Customer Service Representative

R1 RCM

R1 RCM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pays well, management could improve

Run unless you like working 80+ hours a week.

Low ball

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