RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)
avatar

Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Oct 27, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Different types of work and exposure

Cons

Location for public transport challenging (but on site carpark) Limited progression and training

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RAC Response
8mo
Thanks so much for your review, we really appreciate you sharing your experience. It’s great to hear you valued the variety of work and the exposure that comes with project roles. We see that kind of exposure as a key part of development, helping people build skills and confidence across different areas of the business. We understand that progression and training are important, and we’re continuing to look at how we can improve those pathways, especially in roles where career steps aren’t always linear. Thanks again for being part of the team and for your contribution over the years. Wishing you all the best in what’s next!
1.0
Sep 29, 2025

Political cesspool

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay above usual level

Cons

Very political Managers might talk about a "flat structure" but that's bs High expectations of over-performing with no support to do so People will ask you to do a job and then do it themselves anyway there are no safe spaces, especially not to speak truth to power

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RAC Response
9mo
Thank you for taking the time to share your experience. We’re sorry to hear that your time at RAC left you feeling this way. Your feedback is deeply concerning and not reflective of the culture we strive to build. It looks like your review may have been cut off, so if you’re open to it, we’d welcome a more detailed conversation to better understand your experience and how we can improve. Thank you again for your review, and we wish you all the best in your future endeavors.
1.0
Sep 15, 2025

Soul destroying.

Recommend
CEO approval
Business Outlook

Pros

Always available overtime can make good money if you don’t like your family.

Cons

Poorly run business that only cares about SMR. The only breakdown company in the country that’s scared of recovering cars. Unrealistic performance figures and office based staff that are useless. Rather than fixing problems it’s easier just to blame patrols. Pay rise/ reviews are embarrassing. No progression unless you live in Birmingham or love brown nosing.

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RAC Response
9mo
Thank you for sharing your feedback. We’re sorry to hear you're feeling this way in your role, your concerns are important and we want to make sure they’re heard by those who are able to look into this further with the right teams. We encourage you to speak directly with your line manager or HR so we can better understand your experience and work together on a way forward. Your voice matters, and we’re committed to creating a workplace where everyone feels supported and valued - regardless of business unit.
Viewing 142 - 144 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.