Is RDI a good company to work for?

RDI has an overall rating of 4.0 out of 5, based on over 916 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 78% of employees would recommend working at RDI to a friend and 70% have a positive outlook for the business. The best reviews about RDI have been left by employees working as Supervisor , Customer Service Agent and Program Manager .

Does RDI pay their employees well?

According to anonymously submitted Glassdoor reviews, RDI employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at RDI. This rating has been stable over the past 12 months.

How satisfied are employees working at RDI?

78% of RDI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RDI 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at RDI?

Customer Service Representative (126) , Agent (54) , Customer Service Agent (51) , Supervisor (39) , Call Center Agent (31) , Customer Service Representative (CSR) (30) , Program Manager (23) , TSR (17) , Team Lead (16) , Call Center Representative (14) , Manager (11) , Management (10) , Sales Associate (10) , Sales Representative (10) , Sales Agent (8)

What are the pros of working at RDI according to real employee reviews?

"The people you work with are great and friendly" ((in 64 reviews)); "Work from home is available" ((in 39 reviews)); "Great coworkers and people to work with" ((in 20 reviews)); "Great work environment and Ell Well program." ((in 18 reviews)); "Very happy with my job and very flexible hours as well." ((in 18 reviews))

What are the cons of working at RDI according to real employee reviews?

"Low pay and they put you on a lot of programs in a short amount of time" ((in 53 reviews)); "low pay bad management" ((in 28 reviews)); "Benefits are good, but could be a little more affordable." ((in 27 reviews)); "Can't believe anything they say and too much favoritism." ((in 16 reviews)); "When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing." ((in 15 reviews))

What are employees saying about RDI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about RDI layoffs and their outlook for job security at RDI in 2026.

What are the top reviewed RDI locations?

Blue Ash , Henderson , Milford , Oxford , Cincinnati , Latonia , Waco , Las Vegas , Connersville , Newport , Covington , Columbus , Milford Center , Latonia Lakes , Omaha , Austin , Seaman , Hamilton , Orlando , Addieville , Virginia Beach , Cincinnatus , New York , Rochester , Oxford , Connerville , Burlington , Little Rock , Indianapolis , Batavia

RDI reviews

4.0

78% would recommend to a friend

(215 total reviews)

Bronson Trebbi

78% approve of CEO

70% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

3.6

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Feb 1, 2024

RDI

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Comfortable work setting, great coaching, learning and educational options. Various events/activities throughout the year. There is a great sense of community and helpfulness.

Cons

They pay could be better, but certainly not bad.

RDI Response

2y

It's fantastic to hear about the comfortable work setting, excellent coaching, and various learning options. The sense of community and helpfulness you've highlighted is truly appreciated. We value your feedback on pay, and your acknowledgment of helpful, clear, and caring management is heartening.

4.0

Jan 29, 2024

survey

Call center agent

Recommend

CEO approval

Business Outlook

Pros

This company has multiple campaigns here.

Cons

The pay could be better.

RDI Response

2y

We appreciate your input and will consider it as we continuously strive to improve our offerings. Thanks for leaving a response!

5.0

Jan 29, 2024

Great Working Conditions

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Accommodating schedule with some work-from-home options. Happy and friendly coworkers with a positive outlook.

Cons

Payrate and salary are not listed on Job Listings

RDI Response

2y

It's great to hear about the accommodating schedule and work-from-home options, along with the positive atmosphere among coworkers. Your point about the lack of pay information on job listings is duly noted. If you have any questions or need clarification, feel free to reach out to HR. Here's to continued positive experiences at RDI!

Viewing 31 - 33 of 215 Reviews

Jobs at RDI

Clinical Data Manager - Data Integrity & Investigation

Clinical Operations Lead

Clinical Monitoring Standards Lead

Butcher/Meat Cutter/Butcher Apprentice

RDI

RDI reviews

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Reviews by job title

Reviews about "Compensation"

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