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      RDI

      Engaged Employer

      RDI reviews

      4.0

      78% would recommend to a friend

      (215 total reviews)
      avatar

      Bronson Trebbi

      78% approve of CEO

      70% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      3.6

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      215 reviews

      Reviews about "Compensation"

      Return to all reviews
      2.0
      Jan 30, 2023

      All smoke and mirrors.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some work from home opportunities in certain programs. Nice break room with good vending selection. The bathrooms were clean. Company culture is pounded down your throat. They help the community with events. They have groups for employees to meet people.

      Cons

      Oh were to start. The pay is awful compared to what they expect. The point system is archaic at best. It takes a whole year for a point to drop off. They gave me points for days I asked for approval ahead of time. The training in my program was just abysmal. I started the job not knowing half of what I needed to know and 3 months in I still hadn't learned it because they never gave me time to learn it. Half the computer programs needed for the Job didn't work or didn't have access to. Which would have made the job easier. The work from home is nice but don't get sick or miss a day they will make you come in on sight for 30 to 60 days. The QA is the worst most nit picky thing ever. And that goes back to the low pay to high expectations thing. I was promised a raise and never got it.

      avatar
      RDI Response
      3y
      Thank you for taking the time to provide this feedback. We’re sorry to hear that you did not have the best experience while working at RDI. While we do have a point system for employees, most programs have ample opportunities to either work their points off or participate in one of our community outreach opportunities to get points removed. Thank you again for your feedback and we wish you the best of luck on your future endeavors.
      3.0
      Jan 27, 2023

      RDI Review -Former Employee

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work atmosphere and people; supporting culture

      Cons

      Low pay and recognition for advancement

      avatar
      RDI Response
      3y
      Thank you for your feedback! RDI is constantly implementing new ideas on ways to improve our business and the happiness of employees on a regular basis. Currently, we have a program called Bench Leadership which prepares agents for their next step here at RDI. This program allows agents to explore the different departments of RDI and really paint a picture of what their future will look like. Thanks again for your feedback and best of wishes on your next journey!
      5.0
      Jan 24, 2023

      Great company culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture culture culture culture and culture!!!

      Cons

      Low pay starting off but room for advancement

      avatar
      RDI Response
      3y
      Thank you for your feedback! Here at RDI, we don’t just say you’re family, we mean it. Culture is one of the many things that makes RDI great! We foresee many great years with RDI in your future!
      Viewing 70 - 72 of 215 Reviews
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      Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.