RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)
avatar

Bronson Trebbi

78% approve of CEO

70% positive business outlook

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

884 reviews
1.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

they hire you without hesitation

Cons

-you dont get paid for the hours you work! -you get treated poorly by management, teamleads, etc. -the attendance policy is worse than that of a high school -no one in the company is willing to work with you if you need something signed or something proving you actually work there. -there are very few opportunities for advancement there have been people stuck selling on the phones for 15+ years and never offered an opportunity to advance but if there is an opportunity some very young person who is willing to suck up and may not even know anything about the program/product they are supposed to be looking over will get it! -the benefits are worse than what Mcdonald's employees receive -i was pregnant and very sick during my pregnancy and even with doctors notes they suspended me and threatened to fire me there is no leniency what so ever when it comes to medical issues -a female that i had worked with was found in the bathroom with a needle in her arm and was high nearly everyday but managed to keep her job while another female i worked with who had 3 kids had to miss several days while her son was in the hospital after a car accident and she was fired for "occurrences" -there have been more than 10 car break ins in the parking lot and the company did nothing about it yet they still refuse to let you have personal belongings on the premises and will make you take anything personal out to your car. -i was shorted over 28 hours on a check and they only paid me for 12 of those hours after multiple attempts to get the mistake corrected they said that it was my fault and they were not going to add any more hours to my check the program they use to keep track of employee hours has been broken for years and instead of spending the money to fix it i have a feeling they are making more profit off of it being broken and shorting hours than they would if it were fixed. needless to say you would be doing yourself a favor to steer clear of this company and if you do become employed by them have very little expectations and keep looking for a better job from the moment you start! I quit RDI not long ago and it was the best decision i have made in a long time.

4.0
Feb 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice people, pretty decent pay to start out. I got promoted pretty quickly because I was good in the call center.

Cons

Not really any benefits, and if you work in a call center, you better stick to the script. If you're promoted, there is no raise or more benefits, just more hours.

1.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Half day fridays, had some cool co-workers. Also from time to time free lunch provided from client

Cons

Under existing management there is zero oppurtuinity for minotities to advance to the only option for advancement which is team lead. They also have a practice of showing favoritism to certain employees. and last but not least theirs no consistency with the team leads in place at least for Dental Vet, if you ask each of them a question your sure to get three different answers.

Viewing 91 - 93 of 884 Reviews

Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.