RDI Senior Client Support Engineer reviews

4.0

79% would recommend to a friend

(127 total reviews)
avatar

Bronson Trebbi

81% approve of CEO

83% positive business outlook

Senior Client Support Engineer employees have rated RDI with 4.0 out of 5 stars, based on 127 company reviews on Glassdoor. This indicates that most Senior Client Support Engineer professionals have a good working experience there. RDI is rated in line with the average (within 1 standard deviation) by Senior Client Support Engineer professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

127 reviews
1.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Spirit week some cool employees

Cons

As someone said before they “try” to make it fun with spirit week each month, but it doesn’t take away from the real issues this place has . Lots of favoritism it’s quite gross . There is a certain member of leadership who has a “do as I say not as I do” attitude. In training you’re told not to cuss on the production floor but I cannot count how many times she dropped the F bomb walking through to her office or while she’s talking to another rep ! You can see these members of leadership who hehe and haha together and talk bad about other reps. They will call you out in front of your peers in Slack which is their form of communication . Let’s not forget that they would rather put a bandaid over the real issues in the building rather than fix them such as the heat ! It’s almost winter and the heat is broken inside the building so everyone has 3 layers of clothing can’t feel their finger tips or their toes, everyone has 1 or 2 blankets on but can’t use them when I “clients” walk in because it’s unprofessional, yet no one wants to have the talk about the heat not working in OHIO in 30° weather !!!!!! Not all people are bad there but the pay is too low to put up with the stress and headache this place brings !

2.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

They do offer benefits and have paid training with weekly quality checks. They do have an okay work culture not accounting for the customers calling in lol.

Cons

When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing. However after she was replaced the new supervisor had no time for questions and always cut the quality meets short and little to no work life balance.

3.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Work life balance New skills

Cons

None great place to work

Viewing 7 - 9 of 127 Reviews

Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.