REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Sep 6, 2023

Overhyped

Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, great discounts on gear

Cons

Inconsistent schedule, lack of training, low pay, big expectations for barely making more than minimum wage, little room for growth

3.0
Aug 25, 2023

Worth it for the deals

Recommend
CEO approval
Business Outlook

Pros

The best part of working here is you're surrounded by others who like to get outdoors, you get access to insane deals on gear and your customers are asking about things you're probably passionate about. It is, however, more similar to any other big box retailer than one might think.

Cons

They make a big point of making sure you understand that they are a co-op owned and operated by members, but REI is only a consumer co-op, NOT an employee co-op. Remember that if you decide to work here, it's no different than any other employer.

2.0
Mar 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Some co workers are just awesome humans! Pro deals are pretty neat. The employee store is fun!

Cons

Every manager is metric driven, don’t waste your time asking them what the metrics mean, how they are calculated or metric improvement….. Their stake in the metrics is summit payments which translates to harping supervisors to exploit their associates so management can get the biggest summit payout. Pay structure and incentives are heavily invested in senior management and network management and boy are they so not in touch with reality they truly believes buying an associate a cookies is a job well done! How about coming out of your ivory towering and answering difficult questions versus making sure your car batteries are charged. My favorite part is when network leadership creates a new pointless report and the direct waddles out to the production floor and tries to explain, lol! The culture, oh wait there isn’t one. HR is the worst, depending on their mood, how made they are at their spouse the same situation will be handled differently. Our policies are one huge grey book open for terrible interpretation by a power hungry person that is very mean.

Viewing 373 - 375 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.