REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
avatar

Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Mar 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Pays better than real non profit jobs, IF you can get consistent scheduling, which you won't (unless you're a manager) Employee discount

Cons

There's a revolving door or mid level managers who are not qualified for the job and have little to no people skills. Very white, middle upper class work culture which leads it to feel very elitist and bro-ey My entire career there I could never get a straight answer as to wether I could count on a consistent minimum of hours Never felt respected by my immediate supervisors

3.0
Feb 10, 2023

So Close

Recommend
CEO approval
Business Outlook

Pros

Perks, discounts, the exceptional people

Cons

Leadership is lost and more concerned about appeasing the mob

2.0
Feb 4, 2023

An organizational Disaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and culture are great!

Cons

It's an organizational disaster at corporate offices. There is a major disconnect between the brand image presented at the store to how things operate at corporate. Sr leadership lacks vision and direction. Siloed work environments, communication issues, and 25+ years behind the times in technology. Think twice before you consider a role at REI.

Viewing 376 - 378 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.