REI reviews

3.6

64% would recommend to a friend

(4,361 total reviews)
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Mary Beth Laughton

39% approve of CEO

35% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Dec 11, 2015

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun place to work; great people; outstanding prodeal program for outdoor gear; nice campus in Kent; good benefits

Cons

REI touts itself as an outstanding company to work for, but beware: Even though it is a co-op and privately held, profits -- like any company -- dictate direction. They will always put the needs of REI above employees (or REI members, for that matter). Again, this is not unusual for most companies, but you expect more from a company that spews life/work balance, stewardship, members first, etc. like it's a religion. Basically, don't drink the Kool-Aid. Additionally, pay is low to average at best. The benefits are good, however.

1.0
Jan 26, 2024

Terrible Senior Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good discount. Overall positive work environment.

Cons

Senior leadership regularly guts workforce and sneaks in new layers. No accountability to C-suite for over-spending, employees and middle manager always pay the price.

1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

- Flexible time off. - Ok pay for retail (still can't afford rent comfortably...) - Attracts fun employees. - Offers "ok" benefits to part-time employees. - Does some good for the world through community impact.

Cons

- Ill-managed from the top down. - Is not a co-op and uses the legal benefits of a co-op so as to not be held responsible for poor decisions. - Does not care about the health and safety of its workers. - Treats employees as disposable (ie. Laid off a large amount of employees with no notice, all of whom are the most knowledgable.) - Pretends to be a career job. (ie. see above) - Actively union busts. - Does not engage in good faith bargaining practices. - Has a massive divide between corporate and local stores resulting in the ability of active harm to local employees.

Viewing 37 - 39 of 4,361 Reviews

Glassdoor has 4,499 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.