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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,371 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      4.0
      Jan 26, 2016

      Sales Associate

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly customers and coworkers!

      Cons

      It can be hard to maintain steady hours.

      5.0
      Jan 24, 2016

      Sales Associate

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      the culture is amazing & I get to work with great people who love the outdoors. Our consumers come from all walks of life but most seem happy with their purchases. Great to help people gear up for adventures.

      Cons

      working retail can be difficult at times but that's business. Pay isn't great but benefits are amazing. Way better than working at other retail stores

      4.0
      Jan 22, 2016

      Great place to work

      Action sports specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers, great customers, great discounts. I thoroughly enjoyed my time at REI. I learned so much from the people I worked with. Everyone has such unique, interesting backgrounds and are (kind of) experts in a wide variety of fields, from trekking to biking to climbing to stand up paddle boarding. The customers are typically wonderful. It's so fun to chat with them about their upcoming trips and past experiences. Discounts are SO GOOD. Pro deals and great in-store discounts as well- half off all REI-brand products! I had my own health insurance, but I'm pretty sure they offer theirs to all employees. REI also has really fun product training classes. You get paid to attend and the company reps often bring in food and products to raffle off. Also, REI's corporate social responsibility is pretty decent. Let's be honest, it could be better- more organic fabrics, sweatshop-free, etc.- but it is a start.

      Cons

      The pay, while better than minimum wage, is not great. It's wonderful that they offer health insurance to all employees, but $10.90/hour isn't much to live off of (depending on where you live). In Santa Barbara, I struggled to pay my bills. Also, you occasionally deal with less-than-stellar customers, but that happens in any retail environment. REI loves to brag about how ethical it is, but it could do more. Besides the fairly low pay, REI works with sweatshop-loving North Face. Also, its own products could be more ethical.

      Viewing 3904 - 3906 of 4,371 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.