REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Nov 12, 2013

Started out great…

Recommend
CEO approval
Business Outlook

Pros

Really decent pay for a part time retail job; not very physically demanding; coworkers are great people and there are many opportunities to meet amazing customers; ProDeals and discounts are truly hard to beat.

Cons

There is no recognition where it is due. In the past year and a half of my time there, I have really seen things go down hill. With a new CEO, the focus has been pushed more towards money, money, money from a true passion to get people outside. Pushing the membership gets really old, really fast. Depending on the location of the store, the customers can be absolutely awful. I wish REI was the same it was when I stated. Maybe other stored are better, but mine makes me cringe when I go into work.

4.0
Nov 5, 2013
Recommend
CEO approval
Business Outlook

Pros

• great pro-deal incentives if you have play money to spend • good benefit package even for PT employment • good training regimen • good company management • best fellow employees, with consistently more life experience and often education than any comparable kinds of work or pay rate. • good support for taking recreational time off • best match for people who don't need the income and have flexible hours

Cons

• non-conducive to competitive pay for performance • schedule, like most retailers now, is based upon "business needs" which translates to: "be available at any time but we may need you for only 10 hours a week." • based on the above, not conducive for most positions as dependable source of income for necessities like rent/mortgage, food, fuel, benefit eligibility—basic necessities of life • not necessarily a "con" but be aware that major floor staff factor is % of memberships sold e.g. performance review and hence, scheduling status

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Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.