REI reviews

3.6

64% would recommend to a friend

(4,361 total reviews)
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Mary Beth Laughton

39% approve of CEO

35% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jun 20, 2010

Top employer for mediocre people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People seem friendly. Good discounts on outdoor gear. Generous retirement if company is profitable. The corporate campus in Kent is pretty: with a small waterfall, stream, and pond. You can do mediocre work, take lots of time off, and still get paid.

Cons

Most people are incompetent and unable to work independently. There is no trust, commitment, or accountability. Most people are passive-aggressive. My boss expects 60-hour weeks, but pays for only 40. Taking initiative is punished. HR folks are overly protective of REI's reputation, so don't say anything critical about the company to them. You'll get counterattacked with negative "feedback" and It will kill your career.

3.0
May 17, 2010

Service Tech, experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Interesting store and products, great place to work when going to school, ok deal on gear ( Knew plenty who worked there just for that purpose). Good benefits package, even for part timers.

Cons

It really is just another retail store. They do push you to sell memberships. Lately they have been struggling along with the rest of the retail industry. Management can seem like a bunch of cheerleaders at times as they are very specific about who they promote, and almost all of the time it is an internal hire. It is up to you as an employee to make sure you are keeping the minimum number of hours to maintain your benefits.

4.0
May 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent health benefits and profit sharing. Supportive in time-off requests.

Cons

Poor in-store communication. Poor Regional communication. Good Corporate communication.

Viewing 4324 - 4326 of 4,361 Reviews

Glassdoor has 4,499 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.