REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 18, 2013
Recommend
CEO approval
Business Outlook

Pros

You will get amazing prodeals on gear and equipment. Your co-workers are outdoor enthusiasts and will be cool.

Cons

You will have to fight management to get more hours. I personally felt micro-managed and was even watched from the managers room while overloaded and then chewed out for not keeping up instead of being helped by the manager. Pay is low.

2.0
Apr 17, 2013
Recommend
CEO approval
Business Outlook

Pros

The benefits are great, the time off is quite flexible, and you work with amazing people who will teach you everything you want to know about the outdoors.

Cons

You have to sell your soul. They do a great job of pretending to the outside world to espouse values that they pay Fortune magazine to make it sound like they uphold, while trampling on those values and devaluing the people who work for them. Internally they also do a great job of making you think there's nowhere better to work. It's true it's a trade-off - flexible scheduling traded for weekends off and knowing you'll see your family for dinner and holidays; great healthcare traded for a livable wage; kowtowing to 20-something inexperienced "managers" traded for accountability and responsibility and being respected for your hard work and knowledge.

1.0
Dec 22, 2012
Recommend
CEO approval
Business Outlook

Pros

As of right now, my health insurance is the best thing about working at REI, although that is certainly not a guarantee as 20+ year employees are losing benefits while the company is experiencing record sales that are falling slightly short of expectations.

Cons

REI has lost much of it's focus on customers and employees and seems to be focused purely on the dollars at the expense of staff and customer service.

Viewing 172 - 174 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.