REI reviews

Little opportunity for growth for individual contributors although it is a large company. Vast disparities and inconsistencies of employee experience by team. No unified standard for management. Ineffective and toxic management: inconsistent communication, favoritism, lack of transparency, and observable unconscious/conscious bias. Severe lack of diversity. Lack of action in addressing employee management concerns and complaints. I have seen many external campaigns regarding the co-op's efforts to make the outdoors more inclusive. I can't see how this is an authentic representation of the company when the culture from my experience was of a toxic, tokenizing, and extremely exclusive environment. The impetus for my departure was a culmination of negative experiences and barriers for career growth. The experience I will carry with me through my career is perceived discrimination for severe health challenges that occurred during my employment. During an already difficult time, I was neither supported nor made safe in my role.

I started at REI with 10 years of retail experience. My starting pay was $12.00 an hour and I was hired part time. I soon realized that there is NO guarantee of hours, much less 20 hours per week so I would be eligible for insurance. In fact my manager told us new part timers that we were not guaranteed any hours. So depressing...During holidays hours were good but once the holidays were over I was lucky to get 8-12 hours a week. That way the company doesn't have to pay insurance benefits for part time staff. Is really shameful. If you are a part time employee at REI you simply DO NOT MATTER. I left REI and actually cancelled my membership with the company that I had for years. I will never be a customer again. I encourage anyone who has had a similar experience to speak up!!! This company needs to do better.