Pros
There are no pros besides the option to work remotely.
Cons
This company enables liars and thieves and expects their employees to cater to them with ease. The quality of product they are selling is a joke and the warehouse doesn't seem to inspect outgoing merchandise so as a cx serv rep I was dealing with angry customers receiving used and crotch-stained or damaged merchandise. I have worked in retail for over 16 years and have never had so much anxiety and hatred for my job. The beginning pay rate is crap compared to the job expectations and you don't have an opportunity for a wage increase until 3 months (4 with initial training) which they don't seem to care if you are a high-performing employee. Basically you are busting your butt for nothing bc no one cares unless you screw up. That's when you get any sort of interaction. Worst months of my life and my only regret is the time wasted that I could have spent with my child. This job made me literally sick to my stomach every day that I had to clock in. Don't waste your time if you have any experience. Unless you truly enjoy being disrespected, talked down upon, used, taken advantage of, and are desperate. This is coming from an agent outperforming seasoned employees getting paid more than me. Not even sure how this company makes any revenue.
