RH Part Time Sales Associate reviews

3.8

85% would recommend to a friend

(22 total reviews)

Gary Friedman

27% approve of CEO

88% positive business outlook

Part Time Sales Associate employees have rated RH with 3.8 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Part Time Sales Associate professionals have a good working experience there. RH is rated in line with the average (within 1 standard deviation) by Part Time Sales Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

22 reviews
1.0
Jun 9, 2016

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

great team of other co-workers - staff hired were all good to work for

Cons

management style - the whole mentality of core value meetings that are just words - empty meaning and must remain positive at all times and believe the message that only staff need to have to follow. Closed door policy - have to knock to be allowed into the "inner sanctum" Talk about how the staff are valued but treated exactly the opposite. The product is becoming more expensive all the time while also becoming increasingly poorly made. If the company really wanted to "delight" the customer - get the customer their expensive undamaged product the first time they order it instead of the 3rd time.

2.0
Apr 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and not hard to switch a shift with another co-worker. Great environment to work in. Get to meet and make long term relationships with some amazing people. Easy on the eyes.

Cons

You won't get useful benifits unless your full-time. Very hard to get full time even if your one of the better sales people. No commision only hourly.

2.0
Aug 16, 2015

Daily Frustration

Recommend
CEO approval
Business Outlook

Pros

The galleries are beautiful. The employee discount is quite generous, and the associates and designers were wonderful and talented.

Cons

Where do I start? The pay is a joke. $12/hour with a sales goal of $1M for the year. I don't care how self-motivated you are, selling that amount of product with no commission or bonuses makes it hard to care. The ever-changing weekly schedules will make you hate your life. One week you are scheduled to work 5 8-hour shifts, including the entire weekend and multiple closings. The following week you are scheduled to work 3 5-hour shifts, all closing, on the weekend. Every week you are also scheduled for an on-call shift for which you call in 1.5 hours before the shift to determine whether or not you're working. The weekly uncertainty makes planning anything, scheduling childcare, and actually making enough money to survive impossible. As if this weren't enough, the leaders typically have no management experience outside of RH and no understanding of how to actually manage people. They not only make the associates, designers, and support team angry, they manage to regularly anger the customers. To top off the daily frustrations that go with working in a gallery, your morning starts with a meeting in which leaders start by telling you how crappy your sales are, then follow that up with touch-feeling time. I'm sorry, but there is not enough coffee in the world to prepare me to talk about my feelings in front of a group of people at 8am!

Viewing 4 - 6 of 22 Reviews

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