Pros
Working in the Tracy call center is a very easy job. Getting hired on takes little effort.
Cons
Work is so easy it's boring. They're completely overstaffed but insist they're short hundreds of hours. I sit and space out on a wall for the better part of my shift. We've all come to the conclusion that they scared all the old employees out so that they could hire new people at lower wages before they go public. On that note- the pay is terrible. You could make more money, have more fun and feel like a productive member of society flipping burgers. They appear to promote those who have attendance and performance issues. If you're thinking this will be a foot in the door to put use your degree, think again. Those had working well educated individuals will not go far here. They do not conduct a background check, contact reference or drug test employees. This is evident when you look around the employees -the low moral, lack of intelligence and non-existant dress code speaks for itself. Out of date software, low performing co-workers, ancient policies and an "us vs. them" tolerated attitude from the stores creates a barely tolerable place to work. Most everyone working here is actively looking for another job.
