RH reviews

2.7

31% would recommend to a friend

(1,864 total reviews)

Gary Friedman

31% approve of CEO

39% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,864 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 27, 2014

Lead Sales

Recommend
CEO approval
Business Outlook

Pros

Staff is friendly and has a good cutomer service skills

Cons

Head office does not allocated enough budget to have enough staff during busy times such as weekends

1.0
Aug 24, 2014
Recommend
CEO approval
Business Outlook

Pros

I really like the style of furniture and the whole the company's style in total. When you walk into the gallery, it really does feel luxurious.

Cons

Some challenges working here: even though the company tries hard to inspire by holding morning meetings, incentives and positive feedback. It isn't working out as planned. The morning meetings are more of a call out coworkers faults in front of the whole group! It's quite embarrassing. Store leaders/all leaders constantly give feedback in front of customers, coworkers or anybody. It isn't positive when you are publicly shaming someone! There really aren't any incentives. No bonuses for the bottom of the food chain. The hours is also something that is a huge challenge for this company. Either you are full time or part time. That literally means either you work 65-70+ hours a week OR you have one 5 hour shift! There is no balance at all with this company. It's one extreme to the next. If you are the employee that has the one 5 hour shift a week, you may have to get another job. If you do, the company does not like it and I really think the store leaders sabotage you with your other job. I've had a leader sit me down and make me choose between the two. I said if I got more than one shift it would be an east decision, she promised she would give me more shifts. Months went by... I quit my other job and now I can barely afford the subway to get to work! I am currently looking for another job.

2.0
Jan 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The discount is pretty great if you need to redecorate your home or need to buy good hostess gifts. The company is growing operationally, which makes customer-client experiences awesome.

Cons

Hours, at my location, were awful and long. RH has terribly made products and that causes inefficiency and bad service. Make the products betters. Also back order dates are terrible. The company should be better prepared. If it is trying to make the most inspiring furniture, it should expect people to love it and want to buy it.

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Glassdoor has 1,986 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.