1. Poor compensation structure- low base salary goes down over time
2. Poor sales/product training from management
3. Very high expectations- activity level wise
4. High turnover among smaller branches
5. Reps in Nashville compete against each other- brand vs. brand
6. Cold calling / soliciting is the encouraged method of sales
7. Little respect to territories- managers sometime allow reps to sell in an outside territory behind the real account representative's back
8. Highest prices amongst competitors
9. Major accounts team in Nashville takes large opportunities from the reps at smaller branches like Memphis, Huntsville, and Chattanooga
10. RJ Young makes most of their money on the service side by increasing the cost per print rates of their customers each year, most of which do not realize. After a 3-5 year agreement the customers rates could be 25-30% higher. All thanks to a "one sentence clause" on the back of the service agreement.
