Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

49% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Agent (4) , Call Center Representative (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Work from home is a nice plus" ((in 29 reviews)); "Meet great people." ((in 8 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Flexible hours, work from home" ((in 7 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Low pay and never any raises" ((in 32 reviews)); "Poor training, created to set you up to fail no matter what." ((in 15 reviews)); "The pay and benefits are abysmal" ((in 12 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 6 reviews))

What are the top reviewed ROI Call Center Solutions locations?

American Fork , Lindon , Salt Lake City , Billings , Houston , Dallas , Lehi , Pleasant Grove , Orem , Missoula , Columbus , Utah , Rexburg , Moab , Spanish Fork , South Jordan , Springfield , Albany , Clinton , Lawton , Oklahoma City , Imperial , Beaumont , Fort Worth , Eagle Pass , Conroe , Humble , Katy , Texas City , Mercedes

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.1

49% would recommend to a friend

(89 total reviews)

Rob Schow

63% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.9

Senior management

2.4

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

Reviews about "Compensation"

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2.0

Feb 22, 2022

Okay but things change a lot.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy work and fun team members

Cons

Schedule changes and low pay

4.0

Feb 22, 2022

First call center job

Customerservice representative

Recommend

CEO approval

Business Outlook

Pros

Plenty of work they will work with your schedule as long as you communicate with them if your need training they will train

Cons

To many at once in training classes u get lost untill u find your home low pay no paid holidays

5.0

Feb 20, 2022

Don't waste your time.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home remote job

Cons

The pay is horrible (12.50/hr). The training is inadequate. No PTO, benefits package is a joke. The top tier health insurance package only covers preventative care. For $77/pay period for one person. Company issued equipment is 6+ years old. They will fire you for the smallest reason. Or no reason. Rampant nepotism and favoritism. They will say there is room for advancement but there isn't. Its a 1 star company but I rated it 5 star in hopes people actually see this and run far away from this company.

Viewing 46 - 48 of 89 Reviews

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ROI Call Center Solutions reviews

Ratings by category

Ratings by demographic groups

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Reviews about "Compensation"

Okay but things change a lot.

First call center job

Don't waste your time.

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