Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

49% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Agent (4) , Call Center Representative (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Work from home is a nice plus" ((in 29 reviews)); "Meet great people." ((in 8 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Flexible hours, work from home" ((in 7 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Low pay and never any raises" ((in 32 reviews)); "Poor training, created to set you up to fail no matter what." ((in 15 reviews)); "The pay and benefits are abysmal" ((in 12 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews)); "Building, Environment, Upper Management, Lack of Professionalism, No Opportunity For Advancement" ((in 6 reviews))

What are the top reviewed ROI Call Center Solutions locations?

American Fork , Lindon , Salt Lake City , Billings , Houston , Dallas , Lehi , Pleasant Grove , Orem , Missoula , Columbus , Utah , Rexburg , Moab , Spanish Fork , South Jordan , Springfield , Albany , Clinton , Lawton , Oklahoma City , Imperial , Beaumont , Fort Worth , Eagle Pass , Conroe , Humble , Katy , Texas City , Mercedes

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.1

49% would recommend to a friend

(89 total reviews)

Rob Schow

63% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.9

Senior management

2.4

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Feb 17, 2022

Great

Case manager

Recommend

CEO approval

Business Outlook

Pros

very flexible, great pay, great hours

Cons

not much OT, hectic some days

5.0

Jan 4, 2022

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They work with you if you have emergencies Paid training Managers are great & very understanding Work from home

Cons

The customers can be very mean sometimes

4.0

Jan 4, 2022

My Favorite Job

Team leader

Recommend

CEO approval

Business Outlook

Pros

The people I work with and for and some of the greatest people I've ever met. I was able to move up in the company within 6 months of my start date. Of course, working from home is a huge bonus and gives me peace of mind.

Cons

The work can kind of be inconsistent so it isn't always guaranteed that the position will be a perfect match. The pay could be better, especially with the times changing, they are falling behind a bit.

Viewing 49 - 51 of 89 Reviews

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