Racker reviews

3.3

55% would recommend to a friend

(55 total reviews)
avatar

Dan Brown

75% approve of CEO

53% positive business outlook

Racker has an employee rating of 3.3 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Racker employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

55 reviews
4.0
May 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent pay and flexible hours. Dictate how you want to structure your time

Cons

I just got burnt out on being a home health care worker

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Racker Response
6y
We appreciate you taking the time to write this review and for sharing your experience with our Agency. Community Support Professionals provide invaluable support for individuals with developmental disabilities in our communities. Although it can be challenging, being an advocate for these individuals in an extremely rewarding career. We also want to thank you for your recommendation. Our training program is vital to our success but we will always look for ways to improve our efficiency so that Racker staff can spend the majority of their time focusing on what matters, the people they support.
3.0
Aug 22, 2019

Complicated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relationships you develop with co-workers, other departments, with the staff you support, and residents are what makes this job amazing! It was rewarding to see people grow- to celebrate the success of the residents, and to see staff flourish in their role.

Cons

Over the years things changed-the last two years were very tough. There is no work life balance. People became desperate to be able to find a better balance and so co-workers betrayed one another. It felt as though the Director of Residential turned a blind eye to the severity of what was going on; or else perhaps was just overwhelmed themselves. Was very hard to leave a place that fostered so much good in the beginning; but deteriorated as staffing issues arose and detrimental decisions were made by the exec team

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Racker Response
6y
We want to thank you for taking the time to write this review. It is apparent that you thought deeply about your message and care about our Mission and Vision. Racker takes your concerns very seriously and to ensure we improve as an organization, we need constant feedback from our staff members. In order to continue to support people with disabilities and their families to lead fulfilling lives, we recently focused our efforts into new strategic goals that we believe will address your concerns, especially the need for a work/life balance for our employees. In addition, we have recently hired our new Director of Residential and their Assistant Director. It is an effort to ensure our skilled staff can effectively support people with disabilities we are dedicated to creating and continuing to foster an organizational culture of belonging. We would very much like to continue this discourse, so if you’re open to discussing this further, please email us at feedback@racker.org. Thank you again.
5.0
Aug 13, 2019

Amazing!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits, room for advancement, caring and kind atmosphere. These are just a few of the great reasons to work with us! I did not believe I could find a home of individuals and staff that treats eachother as family unconditionally. Kindness and caring to whomever comes to the door. I am so grateful to have been given this opportunity to work with such great individuals!

Cons

It is not as fast paced of an environment as I had expected (from previous assisted living experience). However it also works out well and everybody gets the job done on time. It is just learning to fill those gaps with random tasks so I can stay busy the whole shift.

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Racker Response
6y
Thank you for taking the time to write this review and for your kind words! Racker is guided by the vision of a world where all people know they belong and that vision extends to our staff as well. We are very glad to learn that these efforts have created a positive working environment and led to success for not only the people we support, but the our valued team members. We would love to learn more about how we can better support our staff, please reach out to us at feedback@racker.org.
Viewing 28 - 30 of 55 Reviews

Glassdoor has 57 Racker reviews submitted anonymously by Racker employees. Read employee reviews and ratings on Glassdoor to decide if Racker is right for you.