Racker reviews

3.3

55% would recommend to a friend

(55 total reviews)
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Dan Brown

75% approve of CEO

53% positive business outlook

Racker has an employee rating of 3.3 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Racker employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

55 reviews
1.0
Jun 13, 2019

Regional Director

Recommend
CEO approval
Business Outlook

Pros

The clients are wonderful. Staff work hard at their jobs.

Cons

Management is only interested in money. HR doesn’t take complaints seriously. Executive Director thinks he can do everyone’s job.

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Racker Response
7y
Thank you for taking the time to provide this feedback. Racker is focused on enhancing our organizational culture of belonging by investing in our staff while advocating for system changes that works for our team members. If you’re open to discussing this further, please email us at feedback@racker.org. Thank you again.
3.0
Feb 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Great community, very rewarding to work with individuals and their families, flexible hours.

Cons

Poor communication between supervisors and between supervisors and staff, low wages.

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Racker Response
7y
Thank you for taking the time to provide this feedback and for the kind words. The individuals we support are what makes Racker an incredible place to work! We're sorry to hear about your frustrations. If you would like to provide more insight on the communication concerns, please email us at feedback@racker.org.
3.0
Jan 8, 2019

Poor management of employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rewarding, Benefits start first day,

Cons

Management shuffles you all over from one facility to the next with no warning. Pay is horrible for what you do. They always need help but they dont treat the help they have very good

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Racker Response
7y
Thank you for taking the time to provide this feedback and for your suggestions to improve our staffing strategies. We are committed to creating a positive, fulfilling, and collaborative environment for all our employees so we’re sorry to hear about some of your experiences. Unfortunately, staffing situations do arise where assisting other IRA’s is needed to adhere to our regulated staffing levels. We can always improve as an agency so your comments will be disseminated among our leadership team and if you would like to provide more insight, please email us at feedback@racker.org.
Viewing 43 - 45 of 55 Reviews

Glassdoor has 57 Racker reviews submitted anonymously by Racker employees. Read employee reviews and ratings on Glassdoor to decide if Racker is right for you.