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      Racker

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      Racker reviews

      3.3

      55% would recommend to a friend

      (55 total reviews)
      avatar

      Dan Brown

      75% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Racker has an employee rating of 3.3 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Racker employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Reviews by job title

      55 reviews
      4.0
      May 3, 2020

      Good place to work for a time

      Community support professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and flexible hours. Dictate how you want to structure your time

      Cons

      I just got burnt out on being a home health care worker

      avatar
      Racker Response
      6y
      We appreciate you taking the time to write this review and for sharing your experience with our Agency. Community Support Professionals provide invaluable support for individuals with developmental disabilities in our communities. Although it can be challenging, being an advocate for these individuals in an extremely rewarding career. We also want to thank you for your recommendation. Our training program is vital to our success but we will always look for ways to improve our efficiency so that Racker staff can spend the majority of their time focusing on what matters, the people they support.
      3.0
      Aug 22, 2019

      Complicated

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relationships you develop with co-workers, other departments, with the staff you support, and residents are what makes this job amazing! It was rewarding to see people grow- to celebrate the success of the residents, and to see staff flourish in their role.

      Cons

      Over the years things changed-the last two years were very tough. There is no work life balance. People became desperate to be able to find a better balance and so co-workers betrayed one another. It felt as though the Director of Residential turned a blind eye to the severity of what was going on; or else perhaps was just overwhelmed themselves. Was very hard to leave a place that fostered so much good in the beginning; but deteriorated as staffing issues arose and detrimental decisions were made by the exec team

      avatar
      Racker Response
      6y
      We want to thank you for taking the time to write this review. It is apparent that you thought deeply about your message and care about our Mission and Vision. Racker takes your concerns very seriously and to ensure we improve as an organization, we need constant feedback from our staff members. In order to continue to support people with disabilities and their families to lead fulfilling lives, we recently focused our efforts into new strategic goals that we believe will address your concerns, especially the need for a work/life balance for our employees. In addition, we have recently hired our new Director of Residential and their Assistant Director. It is an effort to ensure our skilled staff can effectively support people with disabilities we are dedicated to creating and continuing to foster an organizational culture of belonging. We would very much like to continue this discourse, so if you’re open to discussing this further, please email us at feedback@racker.org. Thank you again.
      1.0
      Jun 17, 2019

      Avoid - it has become a toxic workplace

      Dsp
      Recommend
      CEO approval
      Business Outlook

      Pros

      The clients and there are a few good people still around. Slowing disappearing as you can clearing see by the amount of openings.

      Cons

      Too many toxic people. Being led by an Executive Director that wants to rid of long term employees and his answer is to do their job himself. When the reality is that he is not qualified to do their jobs. There are no standard practices. Salaries are inconsistent and money is thrown at people when they do point this practice out. Dr. Racker was a wonderful woman and she would be devastated to see what this place has become. Staff leadership development is non-existent at this point. People are asked to falsify documentation.

      avatar
      Racker Response
      6y
      Thank you for taking the time to provide your feedback. We want you to know that Racker takes all these concerns very seriously. Inaccurate documentation is unacceptable, and it is important that this be investigated and rectified as needed. So that we can address this, please email us at feedback@racker.org with more details. You can also call The Helpline at 607.272,5891 ext 343 to leave an anonymous message. Again, thank you for your time.
      Viewing 40 - 42 of 55 Reviews
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      ReviewsRacker reviews

      Glassdoor has 57 Racker reviews submitted anonymously by Racker employees. Read employee reviews and ratings on Glassdoor to decide if Racker is right for you.