Rackspace Technology Linux Operations Engineer II reviews

Since the Apollo buyout, there have been yearly layoffs and regular reorganizations, pay raise and hiring freezes, and an increasingly metric-based standard for judging job performance. As in, they time task completion and count your phone calls and ticket updates.

Rackspace was an amazing place to work, but now it's just cool. Overall, leadership has been completely gutted a number of times over and it continues to happen. These decisions aren't inspiring for anyone. There used to be a sentiment that you could work hard and the most talented would rise to the top. Now, almost every single one of the SLT members are an external hire which sends signals to all current Rackers to leave if you want to move up. Rackspace is also pretty terrible when it comes to pay and it's getting worse. It used to be a decent excuse to take less to have more fun at work (and I was happy to do so). The fun has pretty much gone away but the low pay still exists. I've also noticed that leadership is fairly disconnected with Rackers. You don't really see them or hear from them unless something major happens. Every previous CEO would walk around the campus just to speak with Rackers and to see if there was anything they could help. Servant leadership used to be a big deal. I'm a lot of these behaviors stems from the buyout, but keeping everyone happy is extremely important to ensuring Rackspace stays valuable.