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Rackspace Technology

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Rackspace Technology Linux Support Engineer III reviews

4.4

95% would recommend to a friend

(12 total reviews)

Amar Maletira

Not enough data to show CEO approval

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.4

Career opportunities

4.0

Compensation and benefits

3.0

Senior management

Ratings by demographic groups

Reviews by job title

12 reviews
2.0
Jul 23, 2021

Less fun atmosphere, more corporate mantra

Linux support engineer iii
Recommend
CEO approval
Business Outlook

Pros

The customers are, for the most part, genuinely nice and fun to work with. There's plenty of different challenges you can look into and solve, and a lot of room to expand your personal skillset by creating new professional tools.

Cons

Rapid outsourcing of roles to India and Mexico. Many roles are being eliminated and shipped to "best-shores". The company is losing the appeal of being a fun workplace filled with likeminded people, and more of a focused droning about stats and metrics.

2.0
Jan 4, 2021

Not what it used to be.

Linux support engineer iii
Recommend
CEO approval
Business Outlook

Pros

Great place as a resume item or your first IT job. A lot of good hardworking colleagues and intelligent peers. Lots of technologies you can get exposed too. Benefits are mediocre. 401k is bad if you make < 6 figures. If you're lucky, you might get a good manager.

Cons

- Job went largely metric oriented (performance is based off number of tickets done, phone calls taken, etc...) - You have little control over your daily schedule (lunch and break time) - High turnover rate / Lots of good talent lost - The last few years there have been layoffs and outsources, job security may feel bleak - Going the extra mile is expected, so no matter how hard you work, you are always just "meeting" expectations - Difficult to move up. Management adds extra hoops every year to prevent promotion cycles and bonus's - Don't expect pay raises - Voluntold to do a lot of things - Lots of empty promises from senior leadership

Viewing 4 - 6 of 12 Reviews
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