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Rackspace Technology

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Rackspace Technology Windows Support Systems Engineer reviews

3.6

78% would recommend to a friend

(51 total reviews)

Amar Maletira

25% approve of CEO

77% positive business outlook

Ratings by category

4.4

Work/Life balance

4.1

Career opportunities

4.0

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

2.8

Senior management

Windows Support Systems Engineer employees have rated Rackspace Technology with 3.6 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Windows Support Systems Engineer professionals have a good working experience there. Rackspace Technology is rated in line with the average (within 1 standard deviation) by Windows Support Systems Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

51 reviews
1.0
Oct 25, 2015

Used to be good

Windows systems administrator
Recommend
CEO approval
Business Outlook

Pros

Rackspace used to be a great place to work. You still get the free sodas though as well as casual atmosphere and attire. Great co-workers, and a lot of knowledge to be gained.

Cons

Very low pay when compared to other companies. There is a large amount of work and management will not give the headcount to have the right amount of people to get the work done without burning out others. Very few frontline Rackers compared to the amount of money frontline Rackers bring the company. If you're a frontline racker, don't expect to be able to go to anything that's extra. Any events, kickoffs, quarterly Open Books... There's no coverage for you to go, so don't even bother. Or if you get to go, your team gets to cover for you, and they're then down people, which would be fine, if the team had the appropriate number of people to begin with. It doesn't seem like the company wants to keep its top talent, which are currently leaving. The company is bleeding money and talent. Current stock price - $25. That's been tanking as well. The company has no direction. Rackers don't know where the company is headed and there isn't anything communicated down.

2.0
Jun 22, 2015

Windows Administrator

Windows systems administrator
Recommend
CEO approval
Business Outlook

Pros

While RAX has lost some of its luster, it's still a decent place to work: - Fueling Stations - Gym - Team Outings - Most managers are flexible and respect work-life balance - Tons of opportunity for career growth. Are some of the perks that still make this place a great place to work. Another one of the great thing is the amount of insanely intelligent people working there. While I first had my reservations about Taylor Rhodes, it turns out he is a pretty down to earth guy. He will always greet you in the halls and take some time to chat with you if possible.

Cons

- Pay isn't competitive - If you leave to go to the competition, be ready to get kicked out. Regardless if you have been there 5 years or not. No exit interview, no COBRA insurance offer either. - Don't ever get an employee Cloud Account. If you make the mistake of leaving $1000 instance on, they will not hesitate to charge you for it.

Viewing 37 - 39 of 51 Reviews
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Glassdoor has 4,022 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.