Pros
Benefits are just OK. Could be better Supervisors are typically nice Opportunity to work from home
Cons
The pay is not good at all for the type of work we do. Also it is customer service, sitting with a headset glued to your head. No opportunity for advancement, if given the opportunity it can be taken from you at any time. That could be out of anybodies control but they will not care to put you into another similar position within the company because management only really cares about keeping people on the phones Constant changes, they think its good to constantly change and do not care about stability. Schedule requests get worked at a very slow pace, supervisors are constantly having to be reminded to get them done. If you request time off sometimes the requests will not even get looked at until the time has passed.