Railbookers Group reviews

4.2

82% would recommend to a friend

(220 total reviews)
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Frank Marini

84% approve of CEO

82% positive business outlook

Railbookers Group has an employee rating of 4.2 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Railbookers Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

220 reviews
2.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Inbound Sales Work from Home

Cons

Terrible management (most) Training and actual job expectations are not the same. Top Account Executives have assistants but expect as a new AE you are to achieve those numbers all on your own. Always end up working off the clock if you want to keep your money in your own pocket or others will steal your sales. Will let you do without any warning,

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Railbookers Group Response
1y
The Account Executive position at Railbookers Group is dynamic and demands a positive, resilient mindset for success. We set clear expectations up front, and upon joining the sales floor, the Sales Development Team reviews the KPIs required at each milestone to progress through the ramp-up period, ensuring success beyond the initial 120 days. If an individual is unable to show improvement after comprehensive support—including individual coaching, group coaching, and specialized sessions to enhance sales skills and address opportunity areas—the role may not be the right fit. We maintain transparency in these discussions to ensure there are no surprises along the way. Our hiring process is selective to support our rapid growth and ensure our customers and Travel Agent partners receive the best service. With over 300 staff across 5 countries and 33 U.S. states, there are endless opportunities for growth within our organization. We would like to speak with you directly to better understand your perspective, as we strive to ensure all employees, both current and former, have a positive experience with us. Please feel free to reach out to me or anyone in our HR Department at 949-876-6747 or HR@railbookers.com to discuss further. Thank you, Ja’ Net McGhee – Employee Engagement Manager
1.0
Jul 5, 2023

Inadequate Training

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starting pay is decent. The people you get to talk with.

Cons

The training is inadequate. They have a “fake it til you make it” motto instead of seriously investing in a strong and comprehensive trading program.

4.0
Jun 17, 2020

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility right now with Covid-19, working from home to continue likely Management is really focused on employee engagement and mental health Regular YLG updates from the president each month

Cons

Multi tasking with other departments - I'm okay with it, but I hope business returns as normal

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Railbookers Group Response
6y
Thank you very much for your review. We are glad to hear about your positive experience while working at YLG. Employee engagement and communication is something that is extremely important to us as a global company, especially during the pandemic. We are constantly trying new ways to communicate updates and information so that everyone has what they need to do their job in a safe environment. We understand that sometimes multi-tasking between departments can be challenging, especially in this new virtual world. We like to look at this time as an opportunity to cross-train our employees in other departments so that they can gain further skills and have a better understanding of how the company operates, which ultimately results in our customer receiving the best service they deserve. Having a further knowledge of the company as a whole provides better insights and allows our employees to excel in their positions and advance. Thank you again for your review and for being valuable part of our team! Ashlee Pekar Talent Acquisition and Training Manager
Viewing 19 - 21 of 220 Reviews

Glassdoor has 222 Railbookers Group reviews submitted anonymously by Railbookers Group employees. Read employee reviews and ratings on Glassdoor to decide if Railbookers Group is right for you.