Raising Cane's reviews

3.9

77% would recommend to a friend

(5,783 total reviews)
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Todd Graves

87% approve of CEO

69% positive business outlook

Raising Cane's has an employee rating of 3.9 out of 5 stars, based on 5,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Raising Cane's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Aug 17, 2023

Manager ignored schedule

Recommend
CEO approval
Business Outlook

Pros

It was very clean, got to wear hats instead of hair nets

Cons

We gave our school schedule to our manager. She scheduled me right during a final exam. I contacted her and let her know of the conflict (which was her fault) and she said it was my responsibility to find someone to cover my shift, or I would get a point against me. I asked everyone and of course no one could covee. It is the most boring fast food job. There's only a handful of things on the menu. Toast (I felt so sorry for those people), chicken, and coleslaw. So you either stood over a stove buttering and flipping toast for hours, cooking the chicken, or prepping boxes or baskets. If you're on prep you were also responsible for salting and mixing fries with your hands. You only had cooking gloves on which did nothing to protect from the heat, and you had to do this when they came straight out of the fryer. Chicken was also made fresh so you had to pick it up with your hands. Gloves would get hard and break from the heat and they had to be replaced frequently. They pride themselves on the "perfect plate". It was so ridiculous that if you handed off a to-go box and the window person checked it, if the fork wasn't the right direction facing the right angle it was handed back to correct it. I promise no one has ever noticed where their fork is in the box. It gets bumped around anyway. Plus no one really knew which way it was supppsed to go. Every person had a different explanation, which was ridiculous. They would say "L for Love" and make a swooping motion with their hand for which way the fork would curve. The problem is everyone did a different direction. Plus the pay was horrible. I would work any other job for less pay before I would ever work there again, no matter how much they paid me. Oh and after you're there for x amount of time (can't remember exactly it was a long time though) you get a signed hard hat! How cool is that! (complete sarcasm)

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Raising Cane's Response
2y
Thank you for your feedback. Our Crew is very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!
4.0
Jun 16, 2023
Recommend
CEO approval
Business Outlook

Pros

You cross train and overall it’s not hard as long ask you work well in fast paced environments, clean your area, patient, learn quickly and friendly you should be fine.

Cons

Base pay per hour is $12. Not for those who need to pay a lot of bills. Takes about 6 months to get a raise. Not for those who cannot stand on their feet for more than 6+ hours.

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Raising Cane's Response
3y
Thank you for the thoughtful review.
2.0
Jun 12, 2023

It is okay

Recommend
CEO approval
Business Outlook

Pros

The culture truly is one of a kind. I've met some amazing people at this place and it probably is the easiest fast food place you can have

Cons

After 3 years, I realize I was taken advantage of. As a 16-17 year old, I was scheduled at least 3–4 times a week closing shifts. As a minor and still in school, I'm sure there are some laws against this. I was working 4:45pm-11:30-45pm on school nights. It was rare I was given a break other than sneaking off to the back for some food. During the height of covid there one week I worked overtime and even the region manager assisting didn't give me a break. After a year at the same location, I had only been given a $0.95 raise in total. Which was ridiculous considering they tried to manipulate me into becoming a manager as soon as I graduated from high school. It wasn't until I put in my two weeks that the manager started cutting me some slack. My new store is better I will say that

avatar
Raising Cane's Response
3y
Thank you very much for your feedback. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!
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