Does Rakuten Kobo pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten Kobo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Rakuten Kobo. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Rakuten Kobo?

83% of Rakuten Kobo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten Kobo 4.3 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Rakuten Kobo?

Software Developer (15) , Software Engineer (9) , QA Analyst (7) , Analyst (4) , Manager (4) , Marketing (4) , Marketing Designer (4) , Senior Software Engineer (4) , Senior Manager (3) , Web Developer (3) , Anonymous (2) , Business Analyst (2) , Content (2) , Data Analyst (2) , Designer (2)

What are the pros of working at Rakuten Kobo according to real employee reviews?

"Great people and attitude." ((in 54 reviews)); "Good benefits and love working there" ((in 26 reviews)); "Good work life balance" ((in 16 reviews)); "Friendly work environment; Casual office; Lots of office perks like food and extra long summer weekends" ((in 12 reviews)); "The team is great." ((in 10 reviews))

What are the cons of working at Rakuten Kobo according to real employee reviews?

"poor management , others are good" ((in 15 reviews)); "Salary low" ((in 13 reviews)); "Pay is not competitive and is well under" ((in 9 reviews)); "hiring inexperienced managers in certain areas that do not know how to implement" ((in 6 reviews)); "New hire compensation isn't great." ((in 5 reviews))

What are employees saying about Rakuten Kobo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten Kobo layoffs and their outlook for job security at Rakuten Kobo in 2026.

What are the top reviewed Rakuten Kobo locations?

Wyoming , Canada , Mountain View

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Rakuten Kobo

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Rakuten Kobo reviews

4.2

83% would recommend to a friend

(261 total reviews)

Michael Tamblyn

88% approve of CEO

82% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.3

Work/Life balance

3.9

Senior management

3.9

Career opportunities

3.7

Compensation and benefits

Rakuten Kobo has an employee rating of 4.2 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rakuten Kobo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

261 reviews

1.0

Mar 14, 2022

There’s so many positions for a reason

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Diverse team, good opportunity to develop skillset, benefits are decent

Cons

Kobo is going up in flames. Mass exodus across all departments. Employees are underpaid, unhappy, undervalued and working for an evil corporation. There’s gossip of inappropriate behaviour from management, favouritism, employee manipulation and lack of accountability from management. Feedback is brought forward however no changes are made. There’s always phoney excises made from higher management to fool employees. From uncompetitive pay to work life balance or lack of support - the list goes on.

Rakuten Kobo Response

We are sorry to hear about your experience during your time with us. We value employee feedback and apply suggestions to support our employee and business objectives. We continue to emphasize the importance of respect and dignity at Rakuten Kobo through trainings and all-staff Town Hall meetings. Psychological safety and professionalism are top-of-mind at Rakuten Kobo. Thank you for taking the time to leave your review and we wish you the best of luck in your future endeavours.

5.0

Mar 14, 2022

Very good

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Very good environment, employees, health , salary , comfort

Cons

Japanese, language, hike , increase the pay structure,

Rakuten Kobo Response

Thank you for your years of service and for taking the time to leave your feedback!

5.0

Mar 3, 2022

Nice.

Intern - hourly

Recommend

CEO approval

Business Outlook

Pros

Good environment, fast pace, and discipline teams.

Cons

The publishing industry with the technology solutions.

Rakuten Kobo Response

Glad to hear you enjoyed your internship with us. We wish you the best of luck in your future endeavours!

Viewing 82 - 84 of 261 Reviews

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Jobs at Rakuten Kobo

Global Supply Chain Analyst (18 month contract)

Senior Analyst, Supply Chain

UX Intern (6-month contract)

Fraud Lead (12-month contract)

Toronto

View job

Dev Ops Engineer (12-month Co-op)