Does Rakuten Kobo pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten Kobo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Rakuten Kobo. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Rakuten Kobo?

83% of Rakuten Kobo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten Kobo 4.3 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Rakuten Kobo?

Software Developer (15) , Software Engineer (9) , QA Analyst (7) , Analyst (4) , Manager (4) , Marketing (4) , Marketing Designer (4) , Senior Software Engineer (4) , Senior Manager (3) , Web Developer (3) , Anonymous (2) , Business Analyst (2) , Content (2) , Data Analyst (2) , Designer (2)

What are the pros of working at Rakuten Kobo according to real employee reviews?

"Great people and attitude." ((in 54 reviews)); "Good benefits and love working there" ((in 27 reviews)); "Good work life balance" ((in 15 reviews)); "The team is great." ((in 12 reviews)); "Friendly work environment; Casual office; Lots of office perks like food and extra long summer weekends" ((in 10 reviews))

What are the cons of working at Rakuten Kobo according to real employee reviews?

"Salary low" ((in 15 reviews)); "poor management , others are good" ((in 14 reviews)); "Pay is not competitive and is well under" ((in 10 reviews)); "hiring inexperienced managers in certain areas that do not know how to implement" ((in 6 reviews)); "New hire compensation isn't great." ((in 5 reviews))

What are employees saying about Rakuten Kobo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten Kobo layoffs and their outlook for job security at Rakuten Kobo in 2026.

What are the top reviewed Rakuten Kobo locations?

Wyoming , Canada , Mountain View

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Rakuten Kobo

Part of Rakuten

Rakuten Kobo reviews

4.2

83% would recommend to a friend

(261 total reviews)

Michael Tamblyn

88% approve of CEO

82% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.3

Work/Life balance

3.9

Senior management

3.9

Career opportunities

3.7

Compensation and benefits

Rakuten Kobo has an employee rating of 4.2 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rakuten Kobo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

261 reviews

2.0

Aug 21, 2016

Customer Care Ambasador

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly department and laid back people

Cons

Low salarie and no opportunity of growth

Rakuten Kobo Response

Thank you for your review. Kobo’s best asset is our people, we are so glad to hear that you agree! While we do believe that Kobo offers competitive total rewards packages (including salary, bonus, stock, and a multitude of other benefits) we do appreciate your feedback and are sorry to hear you felt there was a lack of growth opportunity for you. We are constantly striving to ensure we are investing in our people in a meaningful way.

4.0

Jun 29, 2016

Great Work Perks!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

From extra-long weekends in the summer to a dog-friendly office place, Kobo emphasizes work-life balance. Kobo is the first employer that I've had that has offered so many tools to promote employee well-being.

Cons

More 1-1 career development plans would always be appreciated.

4.0

Jun 8, 2016

one of the best tech company in Canada

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

execution is fast, most people are friendly

Cons

must know how to work in an ambiguity environment, without clear directions

Viewing 235 - 237 of 261 Reviews

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Jobs at Rakuten Kobo

Global Supply Chain Analyst (18 month contract)

Senior Analyst, Supply Chain

UX Intern (6-month contract)

Fraud Lead (12-month contract)

Toronto

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Dev Ops Engineer (12-month Co-op)