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Rakuten Kobo

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Rakuten Kobo reviews

4.2

83% would recommend to a friend

(261 total reviews)
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Michael Tamblyn

88% approve of CEO

82% positive business outlook

Rakuten Kobo has an employee rating of 4.2 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rakuten Kobo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

261 reviews
2.0
Apr 25, 2014

Great company with potential and new CEO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part of working at Kobo when I was hired 3 years ago was the people and the culture. We were a family and worked hard together and played hard and celebrated all of the successes and up hill battles together. The leadership team really cared about us and everyone wanted to go into work every day and even though we could work from home when we wanted we came to work because of the environment. Over the past few months we have a new CEO from Japan who is trying to make positive changes to get the company on a track to profitability. He seems very smart and has an impressive bio.

Cons

Last November Kobo had layoffs and promised us that was the last of them and all of our jobs were safe and we had nothing to worry about. Over the last 2 days entire departments were wiped out and approximately 75 more skilled and dedicated employees were let go. We were marched into meeting rooms one by one and the 2 girls from human resources that terminated me were pathetic. They probably had 2 years work experience combined and it showed. I was 'read' a letter with no eye contact while the other one in the room was texting on her phone.

1.0
Apr 16, 2014

Lacking direction and Focus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people in the trenches, good pay, good perks.

Cons

Weak Leaders who do not provide direction or focus. Constantly changing strategies and direction causes employee to be in a state of constant chaos. Lack of communication from new leadership team on upcoming changes and structure of the company is causing stress and lack of direction for employees.

1.0
Apr 11, 2014

Poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good, smart people. Lots of perks.

Cons

lack of proper human resources, poor management and leadership

Viewing 238 - 240 of 261 Reviews

Glassdoor has 328 Rakuten Kobo reviews submitted anonymously by Rakuten Kobo employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten Kobo is right for you.