Rakuten reviews

3.6

72% would recommend to a friend

(3,550 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Pioneer in the online marketing space and remains a leader. Great product. Solid team and a ton of resources from the parent company.

Cons

When I was at the company it was experiencing a dramatic culture shift from hot NYC tech company to a very corporate culture. This could either be good or bad long term.

2.0
Sep 1, 2015
Recommend
CEO approval
Business Outlook

Pros

It's more global than most other Japanese companies; the starting pay is slightly higher than the average for new graduates right out of college; great people depending on the department.

Cons

Long work hours and mediocre compensation package when compared with the US, still a very domestic Japanese company, poor middle management, organizational restructuring occurs too often, sudden and unexpected internal transfers common, business-side is always understaffed.

Viewing 3304 - 3306 of 3,550 Reviews

Glassdoor has 4,204 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.