Rakuten reviews

3.6

72% would recommend to a friend

(3,549 total reviews)
avatar

Hiroshi Mikitani

76% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

The company works with some really big brands and if you need affiliate marketing on your CV it is worth considering. It is pretty flexible (although this depends on who your manager is) and casual dress. People generally are nice and easy to get a long with, there is normally team bonding activities. There are free lunches and breakfast within the week.

Cons

Depending on what team you are on really depends on how you get along in this place most teams are stable and have a longer turn over a part from Account management which has the highest. Also the company is inconsistent in terms of HR/ leave type issues, it really depends on what manager you have. To move up levels can be limited however they can move you around to different jobs.

3.0
Sep 26, 2014

Salary is not so good

Recommend
CEO approval
Business Outlook

Pros

Rakuten is a big eCommerce company in Japan, so you have many chances to do different projects.

Cons

Though their official language is English, you have to study Japanese in order to communicate well.

2.0
Sep 16, 2014

Lofty Ideals, Typical Japanese Corporation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Diverse workforce - English used at work *only in certain divisions - Free breakfast and lunch - Constantly new company acquisitions, creating a semblance of a global company

Cons

- Treatment of foreign employees sub-par at best - Zero promotion opportunities at >5 year mark - Pay very low compared to similar companies in the US - Terrible work/life balance - Englishnization not enforced - Japanese corporate culture still alive - Vast majority of non-Japanese employees quit within two years

Viewing 3391 - 3393 of 3,549 Reviews

Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.