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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,534 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Aug 17, 2015

      Less commitment of top management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team culture that makes you feel comfortable in working with other colleagues.

      Cons

      Top management does not have enough commitment for a strategy, accordingly the company goes back and forth, which in the end led to achieving nothing.

      1.0
      Jul 6, 2014

      Don't work here, it doesn't deserve a single star

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pros were the people and the perks before, but both are gone now.

      Cons

      No perks, ridiculous hours, not much vacation, terrible management, no standards, bad practices, clients that hate the company, untrustworthy HR, high employee turnover, bad projects, favoritism, language barriers caused by management who do not understand US English, terrible office with not enough conference rooms and no privacy, lies, deception, no growth, no challenges...the list can go on, the worst company you could ever work for.

      1.0
      Jul 29, 2021

      No culture

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent salary - Some (very little) stock options and equity - Nothing much more.

      Cons

      - Extreme, extreme, extreme bureaucracy - US Team makes no decisions, whatsoever. Goes through bureaucratic process that takes months - Only people from India can thrive. If you are not from India, they get rid of you. Racism.

      Viewing 52 - 54 of 3,534 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,186 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.