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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,538 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Jan 19, 2016

      Software Engineer Intern

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have now the Englishnization which makes the official language of company English.

      Cons

      I did not choose to work at Rakuten because the pay is rather a little lower than the standard pay across the industry.

      2.0
      Oct 25, 2018

      Don’t let the positive reviews fool you...

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are some of the best in the industry and the work/life balance is great. Everyone at the day-to-day level of the organization is willing lend a helping hand.

      Cons

      -Leadership is almost all completely new to the organization and they are driving our core business (affiliate marketing) into the ground. They aren’t connected to the day-to-day and are not dialed in to our employees’ and clients needs. -Every office and every team have a completely different vibe, culture, and rules which makes the orginazation very disjointed. -Benefits are okay at best. We have free breakfasts and lunches once per week to help try and cover up for low wages, lack of summer hours, and long promotion windows. -Promotions are almost always solely political

      1.0
      Feb 14, 2018

      Meh

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Catered breakfast, lunch, and f you're willing to stay past 7:00PM, dinner Nice, clean work environment Diverse workplace

      Cons

      Company is unable to retain high performers and attract top talent Below-market compensation

      Viewing 67 - 69 of 3,538 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,190 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.