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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,538 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Feb 24, 2024

      Poor Management

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health benefits, free lunch and fruits

      Cons

      * Inexperienced managers promoted to general manager role who do not even know how to manage teams. * Lots of commotion and skirmishes creating toxic work place. * No clear goal and roadmap. * No vision what will be the project looks like in next 2 to 5 years. * Managers hell bent on holding control. * All projects are approved from Japan and have to work with Japan teams in night shifts without Overtime. * 3 Day office policy is killing work life balance. * No hires in USA office. * Spending time and money on unnecessary projects which no one uses after 6 months. * Poor quality services. * Lack of talent. * Senior engineers are blocked from building novel projects. * Management is too novice and afraid of changes. * Highly toxic work place. * Have to work with Japan team

      1.0
      Nov 22, 2021

      Not recommended

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      free lunch, snacks, lounge areas

      Cons

      everything else; weekly mandatory meetings, top-down culture, micromanagements, lack of growth opportunities

      Viewing 73 - 75 of 3,538 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,190 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.