Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Oct 29, 2025

Mixed feelings

Recommend
CEO approval
Business Outlook

Pros

Started off with a great culture, support and growth

Cons

Too much red tape. Mandating a return back to work starting January. Future heavily relaying on AI. I welcome innovation but not to the expense of the people that helped to build the company

Viewing 175 - 177 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.