ReSource Pro reviews

3.8

74% would recommend to a friend

(20 total reviews)
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Dan Epstein

78% approve of CEO

72% positive business outlook

Reviews by job title

20 reviews

Reviews about "Compensation"

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3.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- My manager was great - Lots of opportunity for growth due to smaller US team - Well known and respected company in the marketplace - SDU teams are great - Everyone generally positive and willing to help

Cons

- Barriers to closing sales (legal/contracts and proposals take weeks or more) - Onboarding is messy - Lots of turnover - Very unrealistic quota - Limited training on products - Frequent very early morning and very late night calls due to global team time difference - Commission caps on large deals - Geopolitical stuff limits China office use - AI/Insuretechs are changing the industry - You really need experience at an insurance agency as a producer or account manager to be successful

1.0
Oct 6, 2025

Toxic Management

Recommend
CEO approval
Business Outlook

Pros

Does not bother you with work outside work hours, as no laptops are provided. When the world is moving forward, this organization is 20 or 30 years behind. Mindset of the management is that - "We never worked from home at the start of our carrier, why are the team members asking for such silly benefits." Quote from the VP during the townhall- "We cannot afford work from home, as we are paying rent for the additional floors."

Cons

1) Congested working environment - Lack of seating space resulted in systems being loaded in the meeting room, that were converted to make shift production zones. 2) Team members are forced to relocate to new office spaces, outside the city limits. 3) There is no clarity on the salary breakup when offer letters are released. 4) Team members are forced to be on PIP, even if the errors committed were below the set threshold limit. 5) Dependency on China office. All rules and trainings are designed based on the China team's experience. Team members in China do not have a strong command over English and needs to go through business communication. Same is implemented in India and team leaders and above are forced to go through the 3 months program during office hours. 6) Even directors are targeted and placed on Performance Improvement Plans to satisfy senior director's ego. 7) Ready to onboard clients who bring in peanuts for business. 8) Managers are a joke - They discuss people rather than opportunities. 9) Maternity leaves were used as a reason to not complete appraisals and no salary revisions were provisioned for those employees. Those team members were told that they will be considered for appraisal during next year. 10) Working beyond shift hours are celebrated. When team members are actually spending several hours in the smoking zone during the shift hours. 11) Rules are modified as per the convenience. Entire management went camping to a near by resort in June 2025, during office hours. 12) Your promotion solely depends on how close you are with the senior directors. 13) Last 3 Assistant Manager to Manager promotion was only because they resigned and threatened to join the rival organization (who was ready to offer work life balance)

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ReSource Pro Response
8mo
We take your concern seriously and will ensure that corrective measures are taken.
2.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Most (emphasis added) coworkers were good people who tried to do the right thing for clients. Annual meeting and client summit were informative and enjoyable

Cons

-Insane hours -Backstabbing was highly encouraged. Instead of peer-to-peer discussions, employees were incentivized to report any issue to the manager of the coworker with whom they did not agree. This created an atmosphere of mistrust and defensiveness instead of collaboration. -Unattainable goals: every employee at this level was given the same sales goal regardless of what their assigned book of clients was comprised of. Some people had "cash cow" accounts and would make their sales numbers without doing any work whatsoever. Others were given client books which had no upside and yet they had the same sales goal. -Annual performance reviews were a joke: the evaluation had criteria of "Does not meet", "partially meets", "mostly meets", "meets" and "exceeds". A person could hit 99% of their sales goal and was automatically assigned "Does not meet". Yeah, that's fair. NOPE!

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ReSource Pro Response
4mo
Thank you for taking the time to share your feedback. Your insights are incredibly valuable to us, and we would greatly appreciate the opportunity to learn more. If you’re open to sharing additional details, please reach out to us at USCareers@resourcepro.com. Your perspective will be helpful as we continuously strive to enhance the employee experience. Thank you again for your time and the contributions you made during your time with us.
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