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Hello and Thank you for your feedback on your experience with Real Hospitality Group.
We definitely believe that our work is more than just putting heads in beds. We strive to create experiences and exceed our guests’ expectations at every opportunity. With that in mind, we do provide the tools and resources to empower our teams on property. However, we know that we can improve the seamlessness of these systems and work to do so regularly. We are proud to be number 15 of the top third party management companies and we believe it is a testament to our teams that we have a number of hotels at or near the top in trip advisor and brand guest service rankings for their market.
If you would like to share more about your experience, please feel free to send your contact information to info@rhgcorp.com. It helps us to improve and we wish you luck with your future.
In addition, if you have not already done so, we also welcome you to complete our exit interview survey. Our exit interview helps us to gain further insight into your experiences, both good and bad, to help improve our work environment for both current and future associates. If you have not received a link to complete this, please let us know so we can arrange for one to be sent to you.
Again, thank you so much for your feedback.