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      Real Hospitality Group

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      Real Hospitality Group reviews

      3.6

      67% would recommend to a friend

      (105 total reviews)
      avatar

      Ben Seidel

      85% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Real Hospitality Group has an employee rating of 3.6 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Real Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      105 reviews
      1.0
      Nov 25, 2017

      Front office manager

      Front office supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I️ can honestly think of. It was fun interacting with the guest. And meeting people from around the world.

      Cons

      To start I️ did leave the company unprofessionally (I️ did not give notice). I️ could not take the environment anymore. I️ started a couple months ago and my first impression was negative from day one. First nobody is happy and miserable. There is virtually zero training. I️ was thrown on my own on my third day. What makes it worst I️ was held accountable for mistakes I️ did not know about. In fact there where many times during my short time there I️ would be called out for things I️ never been trained on. I️ was constantly told that I️ give the hotel away for free when guest asked for discounts. I️ mean when guest would be seriously upset about something, I️ was basically told to let it go. I️ really do see how we would provide great service. Or that anyone would care about it. I️ was told constantly to refer to the employee handbook to reference polices nobody ever told me about. The ironic thing is that when I️ finally gave up on real hospitality, I️ finally was given a employee handbook after 3 months. So I️ gave up on the company. They do not seem focused on people at all. There have been many time where I️ had to work double shifts because someone calls out. Which I️ don’t mind doing as a manager but, it would be nice if someone could stop and ask if you need to take a restroom break when your working 17 hours. Maybe it was just the property I️ worked at. Hopefully other locations have it better. It’s really sad because the hotel does have potential to be excellent. But they seem content on being average.

      avatar
      Real Hospitality Group Response
      8y
      Hello, We want to thank you for taking the time to give us your feedback. I’m sorry that your experience at Real Hospitality Group did not match our intention of being a great place to work. We will take your feedback and address the issues we could improve. We also believe and appreciate that our associates’ talent, passion and commitment to providing exceptional service across our portfolio has helped us become one of the top 15 Hotel Management companies in 2017 and contributed to our growth and success – we have a number of initiatives to help us recognize the hard work that our associates put in every day. If you would like to share more about your experience, please send your contact information to info@rhgcorp.com. Thanks again for your feedback – it helps us make Real Hospitality Group better and we wish you luck with your future. In addition, if you have not already done so please complete an exit interview. The purpose of this exit interview is for us to gain further insight into your experiences, both good and bad, to help improve the working condition of current and future associates. If you have not received a link to complete this, please let us know so we can arrange for one to be sent to you.
      1.0
      Nov 9, 2017

      Complex Controller

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company does not micro manage.

      Cons

      Company lacks support and direction, only interested in their own gain not growth for employees.

      avatar
      Real Hospitality Group Response
      8y
      Hello, We want to thank you for taking the time to give us your feedback. I’m sorry that your experience at Real Hospitality Group did not match our intention of being a great place to work. We will take your feedback and address the issues we could improve. We believe and appreciate that our associates’ talent, passion and commitment to providing exceptional service across our portfolio has helped us become one of the top 15 Hotel Management companies in 2017 and contributed to our growth and success – we have a number of initiatives to help us recognize the hard work that our associates put in every day. We also encourage the growth of our associates and have a robust selection of training opportunities to help develop our teams. If you would like to share more about your experience, please send your contact information to info@rhgcorp.com. Thanks again for your feedback – it helps us make Real Hospitality Group better and we wish you luck with your future. In addition, if you have not already done so please complete an exit interview. The purpose of this exit interview is for us to gain further insight into your experiences, both good and bad, to help improve the working condition of current and future associates. If you have not received a link to complete this, please let us know so we can arrange for one to be sent to you.
      5.0
      Oct 18, 2017

      Staff Accountant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I found the management very professional. I received good training that I used to advance my career. The ownership was friendly and very hands on.

      Cons

      I would of preferred an office instead of a cubicle environment, the ability to work from home on certain days, and more vacation days at the start of my employment.

      avatar
      Real Hospitality Group Response
      8y
      Hello, Thanks for your positive feedback regarding your experience with Real Hospitality Group. We are happy you enjoyed your time here and were able to develop your skills using the training provided to you. As you know we have worked hard to create a comfortable, transparent and collaborative environment for all associates. We are always looking to evaluate and improve and will take on board your feedback and suggestions so that we can continue to be an employer of choice. We wish you much success in your future career.
      Viewing 85 - 87 of 105 Reviews
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      ReviewsReal Hospitality Group reviews

      Glassdoor has 108 Real Hospitality Group reviews submitted anonymously by Real Hospitality Group employees. Read employee reviews and ratings on Glassdoor to decide if Real Hospitality Group is right for you.