RealPage reviews

Thank you for your post. Since this was a similar post to two others from Campbell over the past couple of days, I want to respond to all of them at once. In addition we have Hristina Kolvea at your location today to further listen to the concerns. One of the things we learned during the acquisition of Onsite that there was some frustration that many of the employees had not received the remuneration that they felt they deserved over and extended period of time. So we have done market studies to understand where the employees we inherited were paid to the market. We have begun addressing Doc Design, engineering, verification and implementation along with product support. Several groups have been addressed already. In your area of product support, there was a pay increase in March of 2018, another adjustment in November of 2018 and there will be another adjustment in March of 2019. So essentially three increases in a 12 month span. If we are objective here all PSR/TS agents are making more money than they did under the old company. If we step back, I think this is much deeper than pay because you allude to the fact things were better two years ago when you made less money. There is no doubt, that your work is important to every customer you touch. These roles are very important to the company as your leadership Chris Karp undoubtedly has communicated. We have got to find the right balance between work loads, appreciation and reality and your inputs are important. Your frustration is noted and your advice has merit. All employees have important roles within RealPage and it is our intention to build the work climates that reflect the work values you are personally looking for. If you would like to discuss this one on one, please call Chris Karp, Felicia Taylor or myself and all of us will be willing to listen and work with you. Sincerely, Kurt Twining