Item: Realtor.com
Rating: 3
Author: Former employee - Customer Service Representative (CSR)

Question 1

Is Realtor.com a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Realtor.com have rated their employer with 2.0 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Realtor.com employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Realtor.com now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Realtor.com.

Question 2

Does Realtor.com pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Realtor.com with 2.4 out of 5 stars based on 52 anonymously submitted employee reviews. This is 45.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Realtor.com.

Question 3

How happy are Customer Service Representative CSR professionals working at Realtor.com?

Accepted Answer

12% of Customer Service Representative CSR employees at Realtor.com would recommend their employer to a friend. This rating has decreased by 43% in the past 12 months. Customer Service Representative CSR professionals have also rated Realtor.com with a 1.7 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.0 rating for culture and values and 2.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at Realtor.com?

Accepted Answer

Account Executive (54), Customer Service Representative (CSR) (52), Software Engineer (52), Customer Service Representative (37), Consumer Success Representative (34), Senior Software Engineer (28), Digital Sales Consultant (25), Sales (23), Realtor (17), Manager (16), Product Manager (13), Staff Software Engineer (12), Associate Software Engineer (11), Sales Associate (11), Customer Success Representative (10)

Question 5

What are the pros of working at Realtor.com according to real employee reviews?

Accepted Answer

"The people are great and you can easily consider them friends." ((in 84 reviews)); "Great benefit plan" ((in 69 reviews)); "Great pay and hours and incentives" ((in 62 reviews)); "They try to show a great culture to the new hires and you will be fooled at first!" ((in 56 reviews)); "work life balance is good" ((in 55 reviews))

Question 6

What are the cons of working at Realtor.com according to real employee reviews?

Accepted Answer

"Constant layoff and turnover" ((in 39 reviews)); "Your direct manager is overloaded with work so expect your 1" ((in 35 reviews)); "Very poor upper management ." ((in 26 reviews)); "Clear favoritism towards some employees enables bullying and harassment ." ((in 12 reviews)); "Poor internal infra and communication" ((in 9 reviews))

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