Realtor.com reviews

3.4

50% would recommend to a friend

(289 total reviews)
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Damian Eales

45% approve of CEO

45% positive business outlook

Reviews by job title

289 reviews

Reviews about "Compensation"

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1.0
Jun 13, 2018
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck and they have flexible hours.

Cons

-I was told that I was only able to use 8 hours of sick time in a week. Other people could use more but I couldn’t? -Customers that left positive feedback for me, I wouldn’t get to spin the wheel unless I asked my manager about it. Spinning the wheel means you get a chance to win a gift card. -Leadership team gets annoyed to easily with questions. You can hear the annoyance in their voice. The only two members of the leadership team that are helpful is Arielle and when Lori was a member. -I was told by my manager that I wouldn’t qualify for a bonus that I earned the previous month, because I was leaving the company so technically there was no way to pay me bonus that I worked for and earned. -I was put into a 401k plan that I never agreed too and now have no clue on how to get my money from it. As no one will return my calls. -They pay is too low for the amount of yelling we had to endure from realtors not being able to cancel or not getting a call back. -You will get burnt out working here because if you’re a customer care rep you are limited in what you can actually help someone with.

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Realtor.com Response
8y
The situation you describe is very different from how we endeavor to treat our employees and is not what our company core values represent. Our policies and procedures are designed to not only provide the best customer experience, but also the best employee experience. As we continue to improve everyday. we appreciate your honest feedback. Janice McDill, VP, Corp Communications
5.0
Jun 8, 2018

Inside Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and hours and incentives

Cons

High demand, micro managed, stressful at times

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Realtor.com Response
8y
Thank you for your review. I would love to hear more about your experience at realtor.com. Please feel free to stop by my desk anytime. Leo Jay, SVP, Inside Sales
4.0
May 12, 2018

It's a Grind

Recommend
CEO approval
Business Outlook

Pros

Competitive Base, Great earning potential.

Cons

Micro-management, Unrealistic quotas, High metrics.

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Realtor.com Response
8y
Thank you for your feedback. It’s unfortunate to hear your experience in the sales organization was not more positive during your tenure at realtor.com, but we appreciate hearing perspectives from current and former employees. Although hitting targets can be challenging, we have number of resources and tools to help our sales team be successful and many build long-term careers at realtor.com. Leo Jay, SVP, Inside Sales
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