Red Ventures reviews

Not enough break time for the phone agents. 2 ten minute breaks are not enough . 2 fifteen min breaks would go a long way in not feeling burnt out.

Difficult to move up to corporate position - once a position is offered, pay scale is much lower - so no real motivation to move to a corporate position for less pay lots of agents do it just to get off the phones. Sales floor can be a pressure cooker - there are hourly, daily, weekly and monthly goals to meet so if you cannot handle the pressure, not a good place for you. As an agent, it can be difficult to get time off on short notice. I have not personally had this problem, but I have been here 2 years so I have senority. The only thing I really dislike is being given infractions for going a minute or 2 over break or lunchtime - I understand that there are folks here who need to be micro-managed because they take advantage, but would like to see a system in place where those agents who are punctual and take their time management seriously are rewarded. We used to have a perfect attendance bonus in place quarterly - would like to see that back in place. I have been here 2 years and missed one day of work due to illness.