Redfin reviews

Fee/pay schedule keeps dropping. Started at $50, then $45,now $35 per daytime single home tour. Evening tours after 5pm did rise to $60, but weekends declined from $65 to $60 for single home tours. Additional homes on a tour tour average only $10-15 per home and can be upwards of 30 minutes to an hours drive between homes. If a customer cancels or fails to show up for a scheduled tour the tour fee reverts to zero or $25 depending on the timing of the cancellation. If you schedule a 6+ home $100+ tour and travel up an hour to meet the client, if the client fails to show up for any reason your fee is reduced to $25. Plus there are extra steps to get the $25 reduced fee that is then subject to approval or rejection by a manager. Significant unpaid hours of effort to set up single and multiple home tours is a huge concern. You only get paid to tour a home. Not set it up. Many tours cancel before they start. Of recent, clients can now create and cancel their own tour at a whim without regard to the associate agents unpaid time to monitor that activity and schedule it. Salaried lead buyer agents compete with associate agents for tours. They have software tools available them to take away and cancel your tours at any time for any reason, even if you set it up. Of recent lead buyer agents will drop in to a home unannounced during your tour, take control and re tour the home with the client without regard to the hazard of extending the duration of your tour creating scheduling conflicts with your next tour. Often the next tour clients cancel out of frustration because now you can’t get there on time. Close to zero synergy between associate agents and salaried lead buyer agents working with the same clients. Associate agent efforts seldom recognized. Associate agents must choose large geographic territory to make a living, and often scheduled with distances between tours too great for reasonable travel times resulting in unsafe hurried commuting challenges. Associate agent issues openly acknowledged, then avoided, side stepped and back burnered by upper level managers. Regular accounting tactics to reduce your earned pay requiring a constant eye on your part to make sure company is not taking money from you unfairly. Often work with clients only using Redfin to find a home, but discouragingly not represent them in the purchase of one.

Have to do 4 times as many deals as a "traditional agent" to earn the same money (example: "bonus" paid on a $500,000 deal is $1385, no that is not a typo, that is the "bonus" IF your client likes you. If you bust your butt and work hard and your client DOESN'T like you, you get a whopping $693. Save your time and work hard to promote yourself and get a REAL COMMISSION of $15000!!! Managers that have been at Redfin for a while were promoted under the old structure, and have CONSTANT turnover. Especially in the Pleasanton office, where the managers get ratings of 3, and still remain, while the agents are let go for any reason the manager wants. Agents salaries are $12000/yr. with benefits-40 hours per week required Senior agents salaries are $18000/yr. with benefits-40 hours per week required Team Leads salaries are $30000/yr. with benefits-40 hours per week required, as well as babysitting all other agents in your group, scheduling their time off, handling all of their problems, so that the Market Manager doesn't have to be bothered--oh and did I mention, that you are still required to produce at least 4 deals per month???